We strive to obtain the understanding of our unitholders by responding to promptly and sincerely to complaints and inquiries in accordance with our internal regulations.
Please use the following information to send us complaints or inquiries.
Operations Management Department, NTT Urban Development Asset Management Corporation
|Business Hours||9 a.m. to 5:30 p.m. (excluding Saturdays, Sundays, public holidays, etc.)|
In addition to the above, we seek to resolve complaints through the following organization. This organization handles unitholder complaint resolution for the Investment Trusts Association, Japan and the Japan Investment Advisers Association, of which we are members.
Please use the following information to contact this organization.
Financial Instruments Mediation Assistance Center (FINMAC)
|Business Hours||9 a.m. to 5:00 p.m. (excluding Saturdays, Sundays, public holidays, etc.)|